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I moved from New Zealand in 2010 where I had been a successful Real Estate Salesperson for 15 years. I joined the banking Industry and after 6 years’ in banking/lending, I made the decision to move into Mortgage Broking as it gives me access to over 25 lenders, which can result in more successful outcomes for my clients.
I have a passion for housing and home finance and being part of the home buying journey from start to settlement date and then beyond. I myself have bought and sold several properties over the years and know how frustrating and stressful the process can be, which is why providing that genuine care factor and high-level customer service, with a friendly approach is very important to me. I feel that communication along the journey is the key to ensuring the process is smooth and enjoyable
I love meeting people and I’m always ready for a coffee and a chat. When I’m not working, I love to go fishing and particularly trout fishing which I have been doing for around 20 years. I love cricket, rugby union and league, being in or around the water and socialising and relaxing with my partner, friends and family over a glass of wine. I recently became a grandma for the first time and have discovered a whole new love and I try to get to see him as much as possible.
I look forward to working with you whether you’re a new or existing client – buying your first home, your next home, an investment property or just wanting to renovate.
Call me for a chat to discuss your lending needs.
My wife and I have had the pleasure of having our finances arranged and managed by Steve James of Astute Townsville Central. At all times Steven and staff were a joy to interact with. Their pleasant manner and professionalism were second to none. We have no hesitation in recommending their services. Quality staff with quality advice.
Myself and Cozi would like to say a big thankyou to Rebecca and Denise for all there assistance to refinance our home loan. We have gone from a high interest rate and will now own our home sooner with the additional payments we can now include.
Your professionalism and understanding as you both worked together to achieve a better result for our family was amazing, we would not hesitate in recommending you both and Astute to assist in the future.
My partner and I were having trouble deciding the best way to utilise our cash and property assets to give us the best outcome of a home loan (to combine our households), and we ended up over-complicating it a little when we discussed it with each other. Immediately that we sat down with Denise, she cut through the confusion and offered us sensible, simple and logical pathways which has helped us immensely.
Buying your first home is a very stressful process. There is only so much information you can take on board before it all becomes a complicated mess. Even worse, going through this process on my own, only to be faced with issues and delays from the bank, meant that I was very close to giving up on my dream of buying my first home.
My builder recommended I visit a finance broker to discuss my finance options and I am incredibly glad that I walked into Astute Townsville Central. Immediately, Steven and his team had managed to obtain a better loan option for myself and erased all of the stress and concerns I had about meeting deadlines and getting the build started. Since then, I have received nothing but the best support and help from the team at Astute Townsville Central and will continue to use their services once my home is built and into the future.”
Denise is amazing. She helped sort out a tricky situation that others didn’t help with. She’s friendly and approachable and really cares about you! There was never any pressure to sign a loan and she went out of her way to help. Highly recommended to those wanting someone they can trust!
The whole experience was great, from reception to finance and through to settlement. Will and have recommended. Was the easiest big purchase I’ve ever made.
Our dream home was a colonial-style, spacious, forever-type home with wrap around verandas and beautiful timber floors throughout. Regrettably, after being subjected to twelve months of ineffectual communication with both banks and mortgage brokers throughout Queensland, our dream of a colonial-style home was no closer to realisation. We will be eternally grateful however, that Astute Townsville Central was recommended to us as a highly professional finance brokerage renowned for procuring home loans when other mortgage brokers were unsuccessful. The process of applying for our loan, negotiating with the bank and liaising with our builders was an amazingly uncomplicated and stress-free process due to the friendly professionals at Astute Townsville Central. The staff unquestionably demonstrated commitment above and beyond what one expects of a mortgage brokerage. There is no dispute that if it were not for Steve and the team we would not be about to move into our dream home!
